Fiber+OTT Script

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  Hi Team, Please find attached both the updated script for the respective campaign. Regards, Team TPF

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  Hi Team, Please find attached the calling scripts for the following campaigns of NPS Survey: Care Email App Recharge FSD Assignment Call Center - Inbound Non-Interacted Customers (NIC) Relocation SR Closure Go to the attachment to download the ...

• New OTT Plans - Launch

  Dear Team, Latest Update - In the Account Tab under "Addon OTT Platforms": The preferred/manually selected Apps will reflect in BOLD and complementary apps in normal font. HOBS Nomenclature: HOBS CRM - View for OTT Platforms name under Binge details, ...

• Marketing Offers Closing Script for Happy Outcomes

  Hi Team, Latest Update: A new tab invented "My Offer Pitched" (as shown below) - Select the outcome according to the call (Yes/No). It is must to select the offers pitched to the customer, in the Oneview CRM >> "Offer" tab by selecting "Offers ...

• Prospect Desk Script Inbound and Outbound

  Dear Team, Please refer to the attachment for Prospect Desk Script Inbound and Outbound. Thanks and Regards, Team Tata Play Fiber