OTT Upgrade Health Check Welcome Script

OB Script: OTT Upgrade Health Check Welcome Script

Hi Team,

Please find attached both the updated script for the respective campaign. 

Regards,
Team TPF
    • Related Articles

    • Prospect Desk Script Inbound and Outbound

      Dear Team, Please refer to the attachment for Prospect Desk Script Inbound and Outbound. Thanks and Regards, Team Tata Play Fiber
    • New OTT Plans - Launch

      Dear Team, HOBS Nomenclature: HOBS CRM - View for OTT Platforms name under Binge details, has been change Plan Visibility under Recharge Section has been changed - Check the attachment for update. New: Please find the attachment for detailed ...
    • NPS Calling Script

      Hi Team, Please find attached the calling scripts for the following campaigns of NPS Survey: Care Email App Recharge FSD Assignment Call Center - Inbound Non-Interacted Customers (NIC) Relocation SR Closure Go to the attachment to download the ...
    • Security Check Process

      Dear Team, It is now imperative to conduct Right Party Verification on every call, as outlined in the following scenarios:
    • Outbound Scripts

      Hi Team, Please find the relevant scripts attached. Welcome campaign verbiages has been updated, below are the mandate check points: Confirmation of the RMN, Email ID and Billing address Plan confirmation, installation quality & speed check 2.4 G and ...