Prospect Desk Script Inbound and Outbound
Dear Team,
Please refer to the attachment for Prospect Desk Script Inbound and Outbound.
Thanks and Regards,
Team Tata Play Fiber
Related Articles
Outbound Prospect Desk
Dear Team, Please find the attached file "Prospect Lead Desk - Canned Responses, Script and Plan Details". Please note: Only authorised employees should use the responses. Thanks and Regards, Team Tata Play Fiber
Outbound Scripts
Hi Team, Please find the relevant scripts attached. Welcome campaign verbiages has been updated, below are the mandate check points: Confirmation of the RMN, Email ID and Billing address Plan confirmation, installation quality & speed check 2.4 G and ...
Inbound Chat Cross Training Module
Dear Team, Attaching the training module for Inbound Chat. Thanks and Regards, Team Tata Play Fiber
NPS Calling Script
Hi Team, Please find attached the calling scripts for the following campaigns of NPS Survey: Care Email App Recharge FSD Assignment Call Center - Inbound Non-Interacted Customers (NIC) Relocation SR Closure Go to the attachment to download the ...
Marketing Offers Closing Script for Happy Outcomes
Hi Team, Latest Update: A new tab invented "My Offer Pitched" (as shown below) - Select the outcome according to the call (Yes/No). It is must to select the offers pitched to the customer, in the Oneview CRM >> "Offer" tab by selecting "Offers ...