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Hi Team, Latest Update: A new tab invented "My Offer Pitched" (as shown below) - Select the outcome according to the call (Yes/No). It is must to select the offers pitched to the customer, in the Oneview CRM >> "Offer" tab by selecting "Offers ...
Generic Script for IB/OB/Self Care
Dear Team, Please find the Generic Script for IB/OB/Self Care. Thanks & Regards, Team Tata Play Fiber
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Dear Outbound Team, Please find the attachment for ZOHO Churn Prediction Campaigns script. FYI, 2 different scripts are available - 1. Dunning 2. Retention. Please use accordingly. Kindly note: Only selected agents shall use the script. Thanks and ...