NPS Calling Script

• Related Articles

• Missed Chat Customer Calling Script

  Hi Team, Please find attached the missed chat customer calling script. Regards, Team TPF

• Generic Script for IB/OB/Self Care

  Dear Team, Please find the Generic Script for IB/OB/Self Care. Thanks & Regards, Team Tata Play Fiber

• OB Script: OTT Upgrade Health Check Welcome Script

  Hi Team, Please find attached both the updated script for the respective campaign. Regards, Team TPF

• Marketing Offers Closing Script for Happy Outcomes

  Hi Team, Latest Update: A new tab invented "My Offer Pitched" (as shown below) - Select the outcome according to the call (Yes/No). It is must to select the offers pitched to the customer, in the Oneview CRM >> "Offer" tab by selecting "Offers ...

• Prospect Desk Script Inbound and Outbound

  Dear Team, Please refer to the attachment for Prospect Desk Script Inbound and Outbound. Thanks and Regards, Team Tata Play Fiber