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Old Plan Handling
Dear Team, Latest Update 3 Jan'25: The 50 Mbps and Fiber-only plans will be visible in the mobile app’s “Plan Section” exclusively to the existing customers accessing these 2 plans. Please find the revision: Thanks!
Tata Vendor Plans
Hi Team, Please find attached the training document for Tata Vendor Plans and list of Tata Play Fiber Vendors. Regards, Team TPF
Customer Migration from Old to New Plans
Hi Team, Please find attached the training deck for Customer Migration from old to new plans. Also attached with this article is a detailed Excel sheet for your reference. Regards, Team TPF
Tata Group Employee Plans: Process Update for DV Team
Hi Team, Please find attached the updated deck for Tata Group Employee Onboarding. Regards, Team TPF
New Tagging Update Jan’25
Dear Team, 11 new tagging added in the system. Please refer to the attachment. Also, the timeline for all NFTR remains same as per BAU: 1. BAU Tech/Non-Tech tickets - 24 Hrs. 2. Where CPE collection is being tagged - 48 Hrs. 3. For acquisition ...