Related Articles
Old Plan Handling
Dear Team, Latest Update 3 Jan'25: The 50 Mbps and Fiber-only plans will be visible in the mobile app’s “Plan Section” exclusively to the existing customers accessing these 2 plans. Please find the revision: Thanks!
Customer Migration from Old to New Plans
Hi Team, Please find attached the training deck for Customer Migration from old to new plans. Also attached with this article is a detailed Excel sheet for your reference. Regards, Team TPF
Language Wise OTT App & Device Concurrency
Dear Team, Please check the below links to check Language Wise OTT App & Device Concurrency. Zee5 Logo Update: The Zee5 logo has been refreshed and is now represented as Z5. Sony Liv OTT app will be discontinued from the BINGE platform effective June ...
Tata Group Employee Plans: Process Update for DV Team
Hi Team, Please find attached the updated deck for Tata Group Employee Onboarding. Regards, Team TPF
New Tagging Update Jan’25
Dear Team, 11 new tagging added in the system. Please refer to the attachment. Also, the timeline for all NFTR remains same as per BAU: 1. BAU Tech/Non-Tech tickets - 24 Hrs. 2. Where CPE collection is being tagged - 48 Hrs. 3. For acquisition ...