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Binge OTT Lite Launched
Hi Team, Starting from the fourth week of September 2024, the MX Player app will no longer be available on OTT Lite. As a result, 4 + 2 plan will change to 4 + 1. For the back-office team: If an OTT Lite (149) user’s apps are not displaying in ...
Tata Vendor Plans
Hi Team, Please find attached the training document for Tata Vendor Plans and list of Tata Play Fiber Vendors. Regards, Team TPF
Customer Migration from Old to New Plans
Hi Team, Please find attached the training deck for Customer Migration from old to new plans. Also attached with this article is a detailed Excel sheet for your reference. Regards, Team TPF
Enterprise Plans
Hi Team, Please find attached the updated document for the Enterprise Plan. Regards, Team TPF
Upgrade to OTT Lite from Non OTT Plan - Mobile Journey
Hi Team, Please find attached the updated journey of OTT Lite plan while upgrading from the mobile app. The mobile app plan change is possible only if the customer is on Fiber-only plan. The shown customer is using Fiber-only plans. Regards, Hamza ...