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Hi Team, Please find attached the training deck for Customer Migration from old to new plans. Also attached with this article is a detailed Excel sheet for your reference. Regards, Team TPF
Refund Handling Scenario Wise - All LOBs
Dear Team, Please note: Payment cancellation can be done by SOC team based on "Indrajeet Pal" Approval. Please find the attachment for Refund case handling. Remarks format updated in "Wrong Recharge on other account" scenario. Scenarios: 1. Multiple ...
Language Wise OTT App & Device Concurrency
Dear Team, Please check the below links to check Language Wise OTT App & Device Concurrency. Zee5 Logo Update: The Zee5 logo has been refreshed and is now represented as Z5. Sony Liv OTT app will be discontinued from the BINGE platform effective June ...
Tata Vendor Plans
Hi Team, Please find attached the training document for Tata Vendor Plans and list of Tata Play Fiber Vendors. Regards, Team TPF