ZOHO Churn Prediction Campaigns

ZOHO Churn Prediction Campaigns

Dear Outbound Team,

Please find the attachment for ZOHO Churn Prediction Campaigns script.

FYI, 2 different scripts are available - 1. Dunning 2. Retention. Please use accordingly. 

Kindly note: Only selected agents shall use the script.

Thanks and Regards,
Team Tata Play Fiber
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