Dear Team, This is to brief you about an innovation on Oneview CRM. Where the agents will be restricted from raising a ticket for a similar service request type – Installation or Technical. Please check the attached deck for reference. Thanks & ...
Hi Team, Latest Update Mar'25: Calling attempt for Not Connected cases has been revised from 2 to 1. Please find attached file for Mandate norms for Tech tickets - Back-Office. Thanks and Regards, Team Tata Play Fiber