New Tags Briefing - Relocation FTR & Reason Codes
Hi all,
PFA
relocation related FTR Tags
Related Articles
Relocation
Dear Team, Reiteration Update Mar'25: IB / OB In case of Partially Ready for Service area: must tag under: Relocation >> New Address >> SR Raised >> NFTR (Fill Address) While raising above service request follow standard format of remarks: LOB_Agent ...
Adjustment Reason Code V3
Hi Team, This is to apprise you that we have updated the sheet and below are the new adjustment codes introduced: Below is the list covered in the file: Acquisition offer Active Plan Change Balance Transfer Goodwill Charge Marketing offer ...
Coupon code for New Acquisition
Dear Team, Please find the attachment. Thanks & Regards, Team Tata Play Fiber
New Field added on Oneview for Relocation Request
Hi Team, Please find attached for the reference screenshot of Oneview, where a new field is added while tagging a Relocation Different address request. When submitting a "Relocation – for different address" request via Oneview CRM, a new tab titled ...
New OTT Plans - Launch
Dear Team, Latest Update - In the Account Tab under "Addon OTT Platforms": The preferred/manually selected Apps will reflect in BOLD and complementary apps in normal font. HOBS Nomenclature: HOBS CRM - View for OTT Platforms name under Binge details, ...