New Tags Briefing - Relocation FTR & Reason Codes

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• Adjustment Reason Code V3

  Hi Team, This is to apprise you that we have updated the sheet and below are the new adjustment codes introduced: Below is the list covered in the file: Acquisition offer Active Plan Change Balance Transfer Goodwill Charge Marketing offer ...

• New Field added on Oneview for Relocation Request

  Hi Team, Please find attached for the reference screenshot of Oneview, where a new field is added while tagging a Relocation Different address request. When submitting a "Relocation – for different address" request via Oneview CRM, a new tab titled ...

• Relocation Training Module

  Dear Team, Please find the attachment for the 'Relocation Training Module'. How to check feasibility for relocation via - HOBS, OneView, Website and Smart Feasibility Process flow and description of RFS, Partial RFS and NRFS How to raise relocation ...

• New OTT Plans - Launch

  Dear Team, Latest Update - In the Account Tab under "Addon OTT Platforms": The preferred/manually selected Apps will reflect in BOLD and complementary apps in normal font. HOBS Nomenclature: HOBS CRM - View for OTT Platforms name under Binge details, ...

• Knowledge Bite : Non Tech Complaint Request FTR

  PFA Note – Safe Custody added.   Profile Update : RMN / Email ID DND Handling GST Update Billing Address Name Correction Safe Custody