New Tags Briefing - Relocation FTR & Reason Codes
Hi all,
PFA
relocation related FTR Tags
Related Articles
Adjustment Reason Code V3
Hi Team, This is to apprise you that we have updated the sheet and below are the new adjustment codes introduced: Below is the list covered in the file: Acquisition offer Active Plan Change Balance Transfer Goodwill Charge Marketing offer ...
Relocation
Dear Team, Reiteration Update Mar'25: IB / OB In case of Partially Ready for Service area: must tag under: Relocation >> New Address >> SR Raised >> NFTR (Fill Address) While raising above service request follow standard format of remarks: LOB_Agent ...
New Field added on Oneview for Relocation Request
Hi Team, Please find attached for the reference screenshot of Oneview, where a new field is added while tagging a Relocation Different address request. When submitting a "Relocation – for different address" request via Oneview CRM, a new tab titled ...
New OTT Plans - Launch
Dear Team, Latest Update - In the Account Tab under "Addon OTT Platforms": The preferred/manually selected Apps will reflect in BOLD and complementary apps in normal font. HOBS Nomenclature: HOBS CRM - View for OTT Platforms name under Binge details, ...
New Tagging Update Jan’25
Dear Team, 11 new tagging added in the system. Please refer to the attachment. Also, the timeline for all NFTR remains same as per BAU: 1. BAU Tech/Non-Tech tickets - 24 Hrs. 2. Where CPE collection is being tagged - 48 Hrs. 3. For acquisition ...