Adjustment Reason Code V3
Hi Team,
This is to apprise you that we have updated the sheet and below are the new adjustment codes introduced:
Below is the list covered in the file:
- Acquisition offer
- Active Plan Change
- Balance Transfer
- Goodwill Charge
- Marketing offer
- Reinstallation Plan Change
- Referral Bonus
- Refund
- Retention Offer
- Service Activation
- VAS Charges
- Customer Escalation
Thanks and Regards,
Team Tata Play Fiber
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