Hi Team, Latest Update Mar'25: Calling attempt for Not Connected cases has been revised from 2 to 1. Please find attached file for Mandate norms for Tech tickets - Back-Office. Thanks and Regards, Team Tata Play Fiber
Hi Team, New Briefing Overview: A ticket will be automatically generated on HOBS if the customer recharges an account that is now terminated. Check the attached deck for more information. Thanks!