Alternate Recharge Methods

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  Hi Team, Please find attached the updated deck with scripts and email emulates on seeking the alternate number from customer. Regards, Team TPF

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  Hi Team, Please note: Alternate Number field added on the Zoho Desk.

• NPS Update on Recharge via Mobile App

  Hi Team, Please find attached the training deck on the NPS Update for the Mobile App. Regards, Team TPF

• Recharge Steps - Mobile App interface

  Hi Team, Please open attached file to check the recharge steps via different modes. Thanks & Regards, Team Tata Play Fiber

• First Time Recharge (FTR) - Retention Offer

  Dear Team, Please find update on First Time Recharge (FTR) - Retention Offer. What is the offer? 3 + 1 - Same Offer valid for next 2 recharge cycle and 6 + 1 & 12 + 1 - Same Offer valid for next 1 recharge cycle. Who is eligible? Applicable for both ...