Address Utility Change - LOB: Non-Voice
Hi Team.
Please find the process update for Address Utility Change. Also attached is the sample Excel file for reference.
Thanks & Regards,
TATA Play Fiber
Related Articles
Profile Details Change Process
Dear Team, Please find the standard operating process for Profile Details Change on customer's account. Thanks and Regards, Team Tata Play Fiber
Social Media Response - Non-Voice Process Jan'25
Hi Team, Attached is the file for updated Social Media Responses. Updated responses added for X (previously twitter) Thanks, Team Tata Play Fiber
Knowledge Bite : Non Tech Complaint Request FTR
PFA Note – Safe Custody added. Profile Update : RMN / Email ID DND Handling GST Update Billing Address Name Correction Safe Custody
PPPOE Password Reset Process Change - L2
Dear Team, Going forward, Netvertex and Crystal will be inaccessible. Hence, the password reset or resend shall be done through HOBS CRM. If in case the customer is not receiving PPPOE password on email or any other issue regarding PPPOE password: ...
POP Change Outage: Pune
Hi Team, Please find attached the deck on the POP Migration update. The activity will happen between 1.00 a.m. and 6.00 a.m. Regards, Team TPF