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Hi Team, Please find attached the training deck for Customer Migration from old to new plans. Also attached with this article is a detailed Excel sheet for your reference. Regards, Team TPF
Ownership Change Revise Process
Update: Will this change affect the Tata Play Binge subscription as well? If a customer has a DTH box, this change will not apply. However, for customers with a standalone Tata Play Binge, the Binge RMN will be updated to the new one within 24 Hrs. ...
Customer Category Change
Check the attached deck, for detailed information:
Plan Sheet
Dear Team, Update 26 Feb'25: 10 Corporate Retail Plans are live for selected customers: Briefing: It is live for new activations and plan change shall be done only for those who have been onboarded on these plans. Eligibility: It is mandatory that ...
Profile Details Change Process
Dear Team, Please find the standard operating process for Profile Details Change on customer's account. Thanks and Regards, Team Tata Play Fiber