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Escalation Matrix / Hierarchy Jan'25
Dear Team, Please find the below Escalation Matrix / Hierarchy Jan'25 attached: 1. NOC Matrix for technical cases 2. Sales, FSD & Installation Hierarchy 3. GIS Matrix Thanks & Regards, Team Tata Play Fiber
SPOCs and Escalation Matrix for OTT, DTH and Comviva - Only for Back-Office team
Dear Team, Please find the attached file for SPOCs and Escalation Matrix for OTT, DTH and Comviva. Thanks and Regards, Team Tata Play Fiber.