Related Articles
Sales Escalation Matrix for Wrong Commitment
Dear Back-office team, Please follow this grid to send the commitment case escalation. Revised on Apr'24. Thanks & Regards, Tata Play Fiber.
Consequence Management Matrix
Dear Team, Please find Consequence Management Matrix for training purpose. Thanks and Regards, Team Tata Play F
Binge Box applicability Matrix
Hi Team, Please find the Binge Box Applicability matrix deck in attachment for your reference. Important Points to remember: Binge Box Now Free with 100 Mbps 12M OTT plan also Available on No Cost EMI Fiber+OTT Plan as well This update doesn't ...
SPOCs and Escalation Matrix for OTT, DTH and Comviva - Only for Back-Office team
Dear Team, Please find the attached file for SPOCs and Escalation Matrix for OTT, DTH and Comviva. Thanks and Regards, Team Tata Play Fiber.
Adjustment Reason Code V3
Hi Team, This is to apprise you that we have updated the sheet and below are the new adjustment codes introduced: Below is the list covered in the file: Acquisition offer Active Plan Change Balance Transfer Goodwill Charge Marketing offer ...