**Cluster Closure Advisory** Service discontinuation

**Cluster Closure Advisory** Service discontinuation

Dear Team,

Attached is the standard advisory for Cluster Closure. 
Info
Latest Update: The refund details are available in the attached file for these cluster. 

East of Kailash, GK-1, Greater Kailash-2, Patuli, and Preet Vihar: from 31st Dec'24 services has been discontinued.
Lajpat Nagar cluster will be closed by 15th Jan'25.
Thanks,
Team Tata Play Fiber
    • Related Articles

    • Grace Service discontinuation from 26 Sep'24 11:59 PM

      Dear Team, I would like to inform you that, effective from September 26, 2024 11:59 PM, the grace period service will be discontinued for all customers. Thanks & Regards, Team Tata Play Fiber
    • SR Closure Remarks Visible on the Mobile App

      Hi Team, Please find attached the updated training deck for SR Closure Remark visibility on the mobile app. Regards, Team TPF
    • SR Closure Templates (for SR Closure Team Only)

      Dear Team, Please find attachment for SR Closure Templates. New file has been added. Please note: It is for Back-Office & Outbound - Closure Team Only Thanks and Regards, Team Tata Play Fiber
    • Duplicate Service Request Restriction

      Dear Team, This is to brief you about an innovation on Oneview CRM. Where the agents will be restricted from raising a ticket for a similar service request type – Installation or Technical. Please check the attached deck for reference. Thanks & ...
    • Customer Service Podcast Episode 1

      Check Out now: https://shorturl.at/Oebt6 Celebrating Excellence in Customer Service with Tata Play Fiber. In this episode of our new podcast series, we shine a spotlight on the exceptional customer service that sets Tata Play Fiber apart. Today, we ...