**Cluster Closure Advisory** Service discontinuation

**Cluster Closure Advisory** Service discontinuation

Dear Team,

Attached is the standard advisory for Cluster Closure. 
Info
Latest Update: The refund details are available in the attached file for these cluster. 

East of Kailash, GK-1, Greater Kailash-2, Patuli, and Preet Vihar: from 31st Dec'24 services has been discontinued.
Lajpat Nagar cluster will be closed by 15th Jan'25.
Thanks,
Team Tata Play Fiber
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