**Cluster Closure Advisory** Service discontinuation

**Cluster Closure Advisory** Service discontinuation

Dear Team,

Attached is the standard advisory for Cluster Closure. 
Info
Latest Update: The refund details are available in the attached file for these cluster. 

East of Kailash, GK-1, Greater Kailash-2, Patuli, and Preet Vihar: from 31st Dec'24 services has been discontinued.
Lajpat Nagar cluster will be closed by 15th Jan'25.
Thanks,
Team Tata Play Fiber

    • Related Articles

    • Service Discontinuation – Howrah

      Dear Team, This is to inform you that Tata Play Fiber services will not be available at Howrah region from 30th Jun 2025 We have initiated the following WhatsApp message to the attached customer base. Follow-up calls are scheduled for 9th, 16th, ...

    • Grace Service discontinuation from 26 Sep'24 11:59 PM

      Dear Team, I would like to inform you that, effective from September 26, 2024 11:59 PM, the grace period service will be discontinued for all customers. Thanks & Regards, Team Tata Play Fiber

    • SR Closure Remarks Visible on the Mobile App

      Hi Team, Please find attached the updated training deck for SR Closure Remark visibility on the mobile app. Regards, Team TPF

    • SR Closure Templates (for SR Closure Team Only)

      Dear Team, Please find attachment for SR Closure Templates Latest updated on 3 March 2025.. Please note: It is for Back-Office & Outbound - Closure Team Only Thanks and Regards, Team Tata Play Fiber

    • Duplicate Service Request Restriction

      Dear Team, This is to brief you about an innovation on Oneview CRM. Where the agents will be restricted from raising a ticket for a similar service request type – Installation or Technical. Please check the attached deck for reference. Thanks & ...