Binge App Troubleshooting Steps
Dear Team,
Please find the attached deck, for Binge troubleshooting. 
The deck is designed in a decision tree format or you can find the VOCs by pressing control + F (type the key word of the VOC) followed by enter.
Kindly share your inputs in the comment section.
Thanks and Regards,
Team Tata Play Fiber 
- Related Articles
- Zee5 Troubleshooting & Login Steps - HI Team, Latest Update: 26 Nov'24 - Zee5 content is now enabled on all Samsung versions after 2019. Please note: Issue stands resolved. Please find the training deck attached for the Zee5 Troubleshooting Steps. Regards, Team Tata Play Fiber 
- JioHotstar back in Tata Play Binge- Hi Team, Important reiteration: • No refund tagging for JioHotstar. • If the customer cannot add or remove the OTT app to JioHotstar through the 1 OTT App platform change the journey tag under JioHotstar not working. • No compensation can be made if ... 
- Technical Troubleshooting Steps- Dear Team, Please find the attached deck for revised "Technical Troubleshooting Steps". Regards, Tata Play Fiber 
- Binge Guide- Hi Team, Attached is the Process for Handling "Binge Inactive" post recharge and Binge guide all in one. Thanks and regards, Tata Play Fiber 
- Ask Buddy || Tata Play Binge chat has been integrated in our Fiber Mobile app- Hi Team, From the "Support" tab in our Tata Play Binge mobile app, when the customer clicks on "Binge / OTT Related," they will be directed to the Tata Play Binge chat flow without leaving the app. Now customer will get the option "Chat with Agent" ...