Amazon Prime Now Available on Binge

Hi Team,

Please find attached the updated training deck on inclusion of Amazon Prime in the Fiber + OTT combo plans. 

Amazon prime is not working on Binge Box, No resolution timeline.

Tag: Binge Related >> OTT - Amazon prime not working >> Info provided >> FTR

Regards,

Hamza Ansari 

• Related Articles

• Binge Guide

  Hi Team, Attached is the Process for Handling "Binge Inactive" post recharge and Binge guide all in one. Thanks and regards, Tata Play Fiber

• Binge App Troubleshooting Steps

  Dear Team, Please find the attached deck, for Binge troubleshooting. The deck is designed in a decision tree format or you can find the VOCs by pressing control + F (type the key word of the VOC) followed by enter. Kindly share your inputs in the ...

• Sony Liv OTT app removal from Tata Play Fiber Binge Combo

  Exciting update! Amazon Prime OTT is now available with the Lite Plan—at no extra cost, replacing Sony LIV for uninterrupted entertainment. Dear Team, Please note that the Sony Liv OTT app will be discontinued from the BINGE platform effective June ...

• Eros Now discontinued on the Binge app

  Hi team, Please find attached the document on the Eros Now discontinuation. Regards, Team Tata Play Fiber

• COMVIVA CRM View & Tagging

  Dear Team, This is to guide you about the interface and navigation of COMVIVA CRM. If any ticket to be raised (NFTR) - Raise it under outcome- "SR Raised" category. Please find the attached deck. Thanks & Regards, Tata Play Fiber