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Hi Team, Please find attached the reference training document on the Auto Tagging for the IB agents on Zoho. Regards, Team TPF
Tagging Update: February 2024
Hi Team, Several tagging are added for to further simplify the process and enhance the customer insights. Download the attachment to know more about these tagging. Most importantly, the document also include the process, turnaround time, script and ...
App Store Review on Zoho
Hi Team, Please find attached the document App Store Review update on Zoho. Regards, Team TPF
Contact Details Update on Zoho
Hi Team, Please find attached the document on how to update contact details on Zoho. Regards, Team TPF
Tagging and TAT Update for Internet Outage
New Update This issue stands resolved. Follow the BAU process for tagging. Hi Team, Please note the below tagging for all Outages-Service Affecting, Non-Service Affecting, and Service Degradation. The updated TAT (Turnaround Time) for internet ...