Tagging Update: February 2024

Tagging Update: February 2024

Hi Team,

Several tagging are added for to further simplify the process and enhance the customer insights. 

Download the attachment to know more about these tagging. 

Most importantly, the document also include the process, turnaround time, script and templates - for chat and email both - for your reference to handle the situation where the customer request a callback from the manager. 

Regards,
Hamza Ansari

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