Important Timelines BAU & Offers (TAT)
Dear Team,
PFB, Important Timelines (TAT) table:
Thanks & Regards,
Team Tata Play Fiber
Related Articles
Marketing Offers Feb’25
Dear Team, We are live with "Marketing Offers Feb’25 ". Also, check the attached module for more details. Thanks, Team Tata Play Fiber
Tagging and TAT Update for Internet Outage
New Update This issue stands resolved. Follow the BAU process for tagging. Hi Team, Please note the below tagging for all Outages-Service Affecting, Non-Service Affecting, and Service Degradation. The updated TAT (Turnaround Time) for internet ...
Marketing Offers Closing Script for Happy Outcomes
Hi Team, Latest Update: A new tab invented "My Offer Pitched" (as shown below) - Select the outcome according to the call (Yes/No). It is must to select the offers pitched to the customer, in the Oneview CRM >> "Offer" tab by selecting "Offers ...
Acquisition Offers Details
Dear Team, 150 mei 200 is valid till 28 Feb'25 Please find the attachment for Acquisition Offers Details. Also, a separate sheet has been added for LPS society list. Thanks, Team Tata Play Fiber
Binge: Important Points
Hi Team, Please find attached the important points related to Binge. Kindly go through them for reiterating your Binge knowledge. Shall help you in basic troubleshooting with the customers. Regards, Team TPF