Process Update
Net Promoter Score (NPS) on Care Email Ticket Closure
Hi Team, This is to apprise you that we are live with Net Promoter Score (NPS) on Care Email Ticket Closure. Please refer to the attachment for more details. Regards, Team Tata Play Fiber
Alternate Number field added on the Zoho Desk
Hi Team, Please note: Alternate Number field added on the Zoho Desk.
Mode of Interaction (W.Com)
Dear Team, Please find attached the updated grid for the mode of interaction. Thanks & Regards, Team || Tata Play Fiber
BBIT Ticket Procedure
Dear Team, Updated BBIT Portal URL - https://servicedeskplus.tataplayfiber.co.in Only authorised team members shall raise the BBIT Ticket. Below is the new BBIT Ticket Creation Guidelines: This is to apprise you the BBIT Ticket Procedure. Thanks & ...
Certain websites not working across networks
Hi Team, Please find attached the document for certain websites not working across networks. Regards, Team Tata Play Fiber