Tata Play Fiber | Outage | Knowledge Base

Outage
Niyati Inernity Cluster Outage Issue
Dear Team, Please find the attached script and customer base. Tagging: Technical - No Internet - SR Raised(Assigned to Back Office) If customer calls again then : Technical - Status in Network Outage - Info Provided - FTR TAT - 48 Hrs. Thanks, Team ...
Planned Outage Notification on Oneview CRM
Dear Team, We are pleased to announce an exciting new enhancement in Oneview CRM. Moving forward, you will be able to see notifications for "Planned Outages" (as illustrated below). Planned Event (An internet Outage is planned in customers area): ...

Outage