Binge
Troubleshooting Error: Asking to subscribe while accessing OTT Apps
Hi Team, Please find the troubleshooting for Error: Asking to subscribe while accessing OTT Apps. Thanks Team Tata Play Fiber
Content playback issue on Hungama app
Dear Team, Please note, that customers may face content playback issues on the Hungama app through Binge. Please inform the customers below information. Sir/Ma'am, I understand that you are facing a content playback issue on the Hungama app through ...
Binge App Troubleshooting Steps
Dear Team, Please find the attached deck, for Binge troubleshooting. The deck is designed in a decision tree format or you can find the VOCs by pressing control + F (type the key word of the VOC) followed by enter. Kindly share your inputs in the ...
Ad and Ad-Free Content on Binge
Hi Team, Customers can experience ads while watching the content/content of the apps on the below mentioned platforms of Binge OTT: MX player, Distro TV, Games, Amazon Prime Lite and Disney+ Hotstar Regards, Hamza Ansari
Amazon Prime Now Available on Binge
Hi Team, Please find attached the updated training deck on inclusion of Amazon Prime in the Fiber + OTT combo plans. Amazon prime is not working on Binge Box, No resolution timeline. Tag: Binge Related >> OTT - Amazon prime not working >> Info ...
Binge App on Samsung TV
Dear Team, Please note: Some customers may encounter an issue while accessing Zee5 and Lionsgate Play on their Samsung smart TV (non-android). Rest assured, we are actively working towards a quick resolution. This is to apprise you that, Binge App is ...
Zee5 Troubleshooting & Login Steps
HI Team, Latest Update: 26 Nov'24 - Zee5 content is now enabled on all Samsung versions after 2019. Please note: Issue stands resolved. Please find the training deck attached for the Zee5 Troubleshooting Steps. Regards, Team Tata Play Fiber
Binge Box applicability Matrix
Hi Team, Please find the Binge Box Applicability matrix deck in attachment for your reference. Important Points to remember: Binge Box Now Free with 100 Mbps 12M OTT plan also Available on No Cost EMI Fiber+OTT Plan as well This update doesn't ...
Eros Now discontinued on the Binge app
Hi team, Please find attached the document on the Eros Now discontinuation. Regards, Team Tata Play Fiber
Binge App now available on LG Smart TV
Hi Team, Please find attached the update on the Binge app now available on LG Smart TV. Tata Play Binge app is supported on WebOS 4.0 (2018) and above on all LG TV models available in India. Regards, Team Tata Play Fiber
DTH-Binge Delink Update
Hi Team, Please find attached the deck on DTH-Binge Delink update. Regards, Team TPF
Binge Form Update
Hi Team, Please find attached the update on the Binge Form. Regards, Team TPF
RC-RCA Added June 2023
Hi Team, Please find attached the RC-RCA added for the back office agents. Regards, Team TPF
How to download Binge App on Binge+ Box and Android TV?
HI Team, Please refer to the attached documents and videos for reference. Reference Video 1: Look for it in the attachment section. Reference Video 2: Look for it in the attachment section. Regards, Team TPF
How to download Binge App on Amazon Fire TV Stick?
Hi Team, Please find the document updated for downloading the Binge App on the Amazon Fire TV Stick. Also, please refer to the videos attached for more details. Amazon Reference Video 1: Look for it in the Attachment section Amazon Reference Video 2: ...
Binge: Important Points
Hi Team, Please find attached the important points related to Binge. Kindly go through them for reiterating your Binge knowledge. Shall help you in basic troubleshooting with the customers. Regards, Team TPF
Freemium Training Deck and FAQs
Hi Team, Please find attached the Freemium Training Deck and FAQs attached for your reference. Regards, Team TPF
Binge Box Banner Update for App Users
Hi Team, Binge Box Offer banner has been updated for eligible customers on the customer app. Kindly refer to the attached document for more details. Regards, Team TPF