Back-Office
SOC - Process Note
Dear Team, Please find the attached file, for SOC team covering the case handling. Thanks & Regards, Team Tata Play Fiber
Zoho Apptics Portal for Social Media Team
Dear Team, Please find the attached Zoho Apptics Portal details / handling guide for Social Media Team. https://apptics.zoho.in/ac Thanks and Regards, Team Tata Play Fiber
Social Media Templates for Back-Office Team
Dear Team, Please find attachments for Social Media Templates. Also note, that the files may be revised soon. Thanks and Regards, Team Tata Play Fiber
SR Closure Templates (for SR Closure Team Only)
Dear Team, Please find attachment for SR Closure Templates. New file has been added. Please note: It is for Back-Office & Outbound - Closure Team Only Thanks and Regards, Team Tata Play Fiber
Integration of Zoho Oneview and Zoho Desk (for Non-Voice)
Hi Team, Please find attached the updated document on the integration of Zoho Oneview and Zoho Desk. Regards,' Team Tata Play Fiber