Recent Articles
Oneview: Lead form in prospect tagging
Dear Team, Please find the attachment for Lead form in prospect tagging. When you select the Tagging Type: Prospect and Subtype: Feasible, a Lead Form will now appear directly within the tagging window. Fill in all required details in the lead form ...
Policy on Extending Acquisition Offers to Existing Customers
Objective: To ensure consistency and fairness in handling customer inquiries regarding promotional offers. Policy Statement: If an existing customer inquiries about an acquisition offer that is currently available to new customers and explicitly ...
‘Best of Sony liv' Rail
Dear Team, A new rail titled ‘BEST OF SONY LIV’ is live now on Binge This rail features selected Sony LIV content that users can stream directly on Binge. For the complete Sony LIV catalog, guide customer to navigate to the "Browse By Apps" section. ...
Strategic Extension of LPS Offers to Improve Retention
Dear Team, We have identified that existing LPS customers are disputing offers like 3+1, 6+2, and 12+3, which were communicated during their acquisition. Given the risk associated with LPS (Low Performing Societies), it is crucial that we take ...
Sony Liv OTT app removal from Tata Play Fiber Binge Combo
Exciting update! Amazon Prime OTT is now available with the Lite Plan—at no extra cost, replacing Sony LIV for uninterrupted entertainment. Dear Team, Please note that the Sony Liv OTT app will be discontinued from the BINGE platform effective June ...