Related Articles
Inbound Chat Cross Training Module
Dear Team, Attaching the training module for Inbound Chat. Thanks and Regards, Team Tata Play Fiber
Invoice/Annexure Training Module
Dear Team, Please note, a new update: Invoices generated on or after 18th July 2025 no longer require a password. Invoices generated before 18th July will still require the password in the same format. Format: Name + Last 4 digits of RMN Please refer ...
Mode of Interaction (W.Com)
Dear Team, Please find attached the updated grid for the mode of interaction. Thanks & Regards, Team || Tata Play Fiber
Landline Module
Dear Team, Please find below attachment for Landline. 1. Landline Configuration Training Module 2. Landline Rules 3. Landline option not visible for 3P customers 4. Old Landline Number (Old DID) Allocation Process Automated & Templates 5. Landline ...
Safe Custody Automation Training Module
Please refer Safe Custody Call Handling Guidelines Hi Team, Please find the attached document regarding the update on Safe Custody automation. Regards, Team TPF