Tagging Update - August 2023

• Related Articles

• Tagging Update: February 2024

  Hi Team, Several tagging are added for to further simplify the process and enhance the customer insights. Download the attachment to know more about these tagging. Most importantly, the document also include the process, turnaround time, script and ...

• Zoho Tagging Update

  Hi Team, Please find attached the Tagging update deck for the W.COM agents. Regards, Team Tata play Fiber

• Auto Tagging on Zoho

  Hi Team, Please find attached the reference training document on the Auto Tagging for the IB agents on Zoho. Regards, Team TPF

• Tagging and TAT Update for Internet Outage

  New Update This issue stands resolved. Follow the BAU process for tagging. Hi Team, Please note the below tagging for all Outages-Service Affecting, Non-Service Affecting, and Service Degradation. The updated TAT (Turnaround Time) for internet ...

• New Tagging Added for IB in Zoho - Blank call and Language barrier

  Hi Team, Please find attached the updated training for new IB tagging on Zoho regarding the blank call and language barrier. Regards, Team TPF