Tagging Update - August 2023
Hi Team,
Please find attached the updated tagging document for your reference.
Regards,
Team TPF
Related Articles
Zoho Tagging Update
Hi Team, Please find attached the Tagging update deck for the W.COM agents. Regards, Team Tata play Fiber
Tagging Update: February 2024
Hi Team, Several tagging are added for to further simplify the process and enhance the customer insights. Download the attachment to know more about these tagging. Most importantly, the document also include the process, turnaround time, script and ...
New Tagging Update Jan’25
Dear Team, 11 new tagging added in the system. Please refer to the attachment. Also, the timeline for all NFTR remains same as per BAU: 1. BAU Tech/Non-Tech tickets - 24 Hrs. 2. Where CPE collection is being tagged - 48 Hrs. 3. For acquisition ...
Auto Tagging on Zoho
Hi Team, Please find attached the reference training document on the Auto Tagging for the IB agents on Zoho. Regards, Team TPF
Tagging and TAT Update for Internet Outage
New Update This issue stands resolved. Follow the BAU process for tagging. Hi Team, Please note the below tagging for all Outages-Service Affecting, Non-Service Affecting, and Service Degradation. The updated TAT (Turnaround Time) for internet ...