Stardom! New Incentive Plan

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  Dear Team, 11 new tagging added in the system. Please refer to the attachment. Also, the timeline for all NFTR remains same as per BAU: 1. BAU Tech/Non-Tech tickets - 24 Hrs. 2. Where CPE collection is being tagged - 48 Hrs. 3. For acquisition ...

• New OTT Plans - Launch

  Dear Team, Latest Update - In the Account Tab under "Addon OTT Platforms": The preferred/manually selected Apps will reflect in BOLD and complementary apps in normal font. HOBS Nomenclature: HOBS CRM - View for OTT Platforms name under Binge details, ...

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  Hi Team, Please find attached the training deck for Customer Migration from old to new plans. Also attached with this article is a detailed Excel sheet for your reference. Regards, Team TPF

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  Dear Team, Please find more details: Thanks and Regards, Team Tata Play Fiber

• Net Promoter Score (NPS) on New Installation

  Hi Team, We have also started NPS on the new installation. Download the attached deck for more info on the same. The deck contains details on the questions to the customers during the survey along with the details on how to get the report. Regards, ...