Planned Outage Notification of Oneview CRM

Planned Outage Notification of Oneview CRM

Dear Team,


We are pleased to announce an exciting new enhancement in Oneview CRM. Moving forward, you will be able to see notifications for "Planned Outages" (as illustrated below).


Additionally, in alignment with this update, outage messages will be automatically sent to customers impacted within that cluster.




Thanks,
Team Tata Play Fiber

    • Related Articles

    • Outage notification tab update on OneView CRM

      Dear Team, Please note, the new update on Oneview CRM. Non service affecting outage, will not appear in the “outage notification tab” on OneView. Thanks and Regards, Team Tata Play Fiber

    • New field added on Oneview CRM for Inbound Voice Team

      Hi Team, Please find below, new enhancement on Oneview CRM: Thanks and Regards, Team Tata Play Fiber

    • New Source Added in Zoho Oneview

      Hi Team, Please note, that a new source has been added to Oneview CRM 'Repeat Desk'. Now 3 sources available: 1. Inbound 2. Chat 3. Repeat Desk Regards, Team TPF

    • Oneview CRM’s New Coverage Range Feature

      Oneview CRM has a new feature under its Network tab: a Coverage Range Indicator in Red-Amber-Green color scheme. With this feature, a device located far from the router will trigger a red indicator, alerting users to potential connectivity issues. ...

    • Tagging and TAT Update for Internet Outage

      New Update This issue stands resolved. Follow the BAU process for tagging. Hi Team, Please note the below tagging for all Outages-Service Affecting, Non-Service Affecting, and Service Degradation. The updated TAT (Turnaround Time) for internet ...