Oneview CRM’s New Coverage Range Feature

Oneview CRM’s New Coverage Range Feature

Oneview CRM has a new feature under its Network tab: a Coverage Range Indicator in Red-Amber-Green color scheme.

  1. With this feature, a device located far from the router will trigger a red indicator, alerting users to potential connectivity issues. Where we can guide the customer to connect in 2.4 G band.
  2. Devices within an average coverage range will appear in amber.
  3. Devices situated close to the router will be marked in green, confirming strong connectivity and optimal performance.


    • Related Articles

    • New OTT Plans - Launch

      Dear Team, HOBS Nomenclature: HOBS CRM - View for OTT Platforms name under Binge details, has been change Plan Visibility under Recharge Section has been changed - Check the attachment for update. New: Please find the attachment for detailed ...
    • New Source Added in Zoho Oneview

      Hi Team, Please note, that a new source has been added to Oneview CRM 'Repeat Desk'. Now 3 sources available: 1. Inbound 2. Chat 3. Repeat Desk Regards, Team TPF
    • Disclaimer on OneView for 3P Customers on unavailability of Landline

      Dear Team, We would like to inform you that a 'Disclaimer for 3P (3rd Party) Customer on unavailability of Landline' is added on Zoho OneView CRM. This is to ensure that no landline service request should be generated for 3 P customers. Reference ...
    • Net Promoter Score (NPS) on New Installation

      Hi Team, We have also started NPS on the new installation. Download the attached deck for more info on the same. The deck contains details on the questions to the customers during the survey along with the details on how to get the report. Regards, ...
    • Customer Migration from Old to New Plans

      Hi Team, Please find attached the training deck for Customer Migration from old to new plans. Also attached with this article is a detailed Excel sheet for your reference. Regards, Team TPF