Oneview CRM’s New Coverage Range Feature

Oneview CRM has a new feature under its Network tab: a Coverage Range Indicator in Red-Amber-Green color scheme.

1. With this feature, a device located far from the router will trigger a red indicator, alerting users to potential connectivity issues. Where we can guide the customer to connect in 2.4 G band.
   
2. Devices within an average coverage range will appear in amber.
3. Devices situated close to the router will be marked in green, confirming strong connectivity and optimal performance.
   

• Related Articles

• New OTT Plans - Launch

  Dear Team, Latest Update - In the Account Tab under "Addon OTT Platforms": The preferred/manually selected Apps will reflect in BOLD and complementary apps in normal font. HOBS Nomenclature: HOBS CRM - View for OTT Platforms name under Binge details, ...

• New field added on Oneview CRM for Inbound Voice Team

  Hi Team, Please find below, new enhancement on Oneview CRM: Thanks and Regards, Team Tata Play Fiber

• New Source Added in Zoho Oneview

  Hi Team, Please note, that a new source has been added to Oneview CRM 'Repeat Desk'. Now 3 sources available: 1. Inbound 2. Chat 3. Repeat Desk Regards, Team TPF

• Net Promoter Score (NPS) on New Installation

  Hi Team, We have also started NPS on the new installation. Download the attached deck for more info on the same. The deck contains details on the questions to the customers during the survey along with the details on how to get the report. Regards, ...

• Customer Migration from Old to New Plans

  Hi Team, Please find attached the training deck for Customer Migration from old to new plans. Also attached with this article is a detailed Excel sheet for your reference. Regards, Team TPF