How to view whether the customer is eligible for OTT Lite plan?

How to view whether the customer is eligible for OTT Lite plan?

Hi Team,

The below screenshot highlights the agent can go to the Offers section on One View and can check the customer's eligibility criteria for the OTT Lite plan. 

Check the 'Description' section of the offers.



Regards,
Hamza Ansari 
    • Related Articles

    • New OTT Plans - Launch

      Dear Team, HOBS Nomenclature: HOBS CRM - View for OTT Platforms name under Binge details, has been change Plan Visibility under Recharge Section has been changed - Check the attachment for update. New: Please find the attachment for detailed ...
    • High Risk Customer Handling

      Hi Team, Please find attached the High Risk Customer Handling Process in the one pager. Also attached is the list of customer who are currently affected. Regards, Team TPF
    • Super Combo Plan Visibility

      Hi Team, Please find attached the training deck on on plan visibility for the DTH Super Combo Plan customers. Regards, Team TPF
    • Plan Migration Activity

      Dear Team, Please find more details: Thanks and Regards, Team Tata Play Fiber
    • Plan Sheet Sep'24

      Dear Team, Please find the attached file for plan sheet. As per the feedbacks, we have simplified the plan sheet format in a simpler way. First attachment consist of 'Retail Plan Sheet - Sep'24' - National Retail plan, Kolkata & Jaipur. Another ...