eKYC (Electronic Know Your Customer) Process

Dear Team,

Latest Update: All cases entering through the DKYC mode should be rejected!

Please be informed that commencing on April 15, 2024, we will be replacing the manual document verification process to eKYC in majority of the cases.

This is to update you that a new drop-down is added on Digisales App before proceeding with d-KYC. 

Please check the attachment for detailed process flow and  L - 2 desk script:

Thanks and Regards,

Team Tata Play Fiber

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