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Hi Team, Please find attached the updated deck on the Billing affected customers. All the details regarding the customers IDs, issue encountered, resolution, turnaround time, and the relevant script/templates for all the LOBs are available in the ...
Ongoing Issues Post Billing Migration
Dear Team, Please find update on Ongoing Issues Post Billing Migration. Thanks and Regards, Team Tata Play Fiber.
Content playback issue on Hungama app
Dear Team, Please note, that customers may face content playback issues on the Hungama app through Binge. Please inform the customers below information. Sir/Ma'am, I understand that you are facing a content playback issue on the Hungama app through ...
SonyLIV App live on Binge App || Content playback issue stands resolved now.
Dear Team, We are pleased to announce that the SonyLIV app is back on Tata Play Binge, please check the below points: Live events, content playback issue on Mobile App stands resolved now. Thanks and Regards, Team Tata Play Fiber
Troubleshooting Steps
Dear Team, Please find the attachments containing troubleshooting steps for technical scenarios. Below are the scenarios covered: No Connectivity Speed Issue Frequent Disconnection Post performing troubleshooting steps, if the issue is unresolved, ...