Billing Affected Customers
Hi Team,
Please find attached the updated deck on the Billing affected customers.
All the details regarding the customers IDs, issue encountered, resolution, turnaround time, and the relevant script/templates for all the LOBs are available in the attachment.
Download the attachment to view the details.
Customer IDs are available in the Excel Sheet attached. Download to view.
Regards,
Hamza Ansari
Related Articles
Billing issue
Hi Team, Please find attached the list of affected customers along with the training document. Regards, Team TPF
Chennai Cyclone Affected base Dec"23
Dear Team, Please find the attached file for Chennai Cyclone Affected base. Thanks & Regards, Tata Play Fiber
Making Customers Smile Contest is Back: 2024
Hi Team, Please find attached the updated document for the contest announcement along with the details. Regards, Team Tata Play Fiber
50 Mbps Plans Launched for TCL Customers
Hi Team, Two new plans for the TCL customers are introduced. Details are as follows. Click on the above image to open. Click again to zoom into the details. The above table highlights the plan price and with and without tax along with the other ...
Extra Grace (4 days) has been added in customers' account due to billing downtime.
Dear Team, Please note, that post billing we have added 4 days (1 day extra) grace instead of 3 days grace period. Hence, the customer might come for the same with dispute on validity. Probable Problem Statement: My current's plan validity is showing ...