Tata Play Broadband | Knowledge Base

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Ask Buddy || Tata Play Binge chat has been integrated in our Fiber Mobile app
Hi Team, From the "Support" tab in our Tata Play Binge mobile app, when the customer clicks on "Binge / OTT Related," they will be directed to the Tata Play Binge chat flow without leaving the app. Hope this helps! Thanks.
JioHotstar back in Tata Play Binge
Hi Team, Important reiteration: • No refund tagging for JioHotstar. • If the customer cannot add or remove the OTT app to JioHotstar through the 1 OTT App platform change the journey tag under JioHotstar not working. • No compensation can be made if ...
Ownership Change Revise Process
Update: Will this change affect the Tata Play Binge subscription as well? If a customer has a DTH box, this change will not apply. However, for customers with a standalone Tata Play Binge, the Binge RMN will be updated to the new one within 24 Hrs. ...
Enterprise Module
Please check the attached document for details:
Customer Category Change
Check the attached deck, for detailed information:

Popular Articles
COMICSTAAN June 2024
Hi Crew, Here we are with another briefing. Check the attached file or click here: https://rb.gy/e645r2 Like Share and Comment with your suggestions. Thanks and Regards, Team Tata Play Fiber
No Cost EMI Plan Re-Launched
Hi Team, Please find the attached file for No Cost EMI Plans. Following is the list of credit cards can be used to avail the No Cost EMI plan. Sr. No. Credit Card 1 Axis Bank 2 Bank of Baroda 3 CITI Bank 4 HDFC Bank 5 HSBC Bank 6 ICICI Bank 7 ...
Technical Troubleshooting Steps
Dear Team, Please find the attached deck for revised "Technical Troubleshooting Steps". Thanks!
Language Wise OTT App & Device Concurrency
Dear Team, Please check the below links to check Language Wise OTT App & Device Concurrency. Amazon prime is not working on Binge Box, No resolution timeline. Tag: Binge Related >> OTT - Amazon prime not working >> Info provided >> FTR ...
New OTT Plans - Launch
Dear Team, Latest Update - In the Account Tab under "Addon OTT Platforms": The preferred/manually selected Apps will reflect in BOLD and complementary apps in normal font. HOBS Nomenclature: HOBS CRM - View for OTT Platforms name under Binge details, ...

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